Groove Music Promotion – Refund & Returns Policy<\/title> <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Outfit:wght@300;400;500;600;700;800;900&family=Space+Grotesk:wght@400;500;600;700&display=swap\" rel=\"stylesheet\"> <\/p>\n<style> \/* ===== BASIC RESET ===== *\/ *, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; } html { scroll-behavior: smooth; overflow-x: hidden; width: 100%; max-width: 100%; } body { margin: 0; min-height: 100vh; display: flex; flex-direction: column; background-color: #000000; overflow-x: hidden; width: 100%; max-width: 100%; position: relative; } \/* ===== SPATIAL DARK TOKENS (MATCHING MAIN THEME) ===== *\/ :root { --bg: #000000; --card: #000000; --border: #1a1a1a; --primary: #00ff80; --fg: #ffffff; --muted-fg: #999999;  --font-heading: 'Outfit', sans-serif; --font-body: 'Space Grotesk', sans-serif;  --radius: 24px; --transition: all 0.4s cubic-bezier(0.16, 1, 0.3, 1); } \/* ===== BODY STYLES ===== *\/ .groove-legal-page { font-family: var(--font-body); 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color: #fff; background: rgba(0,255,128,0.1); } \/* Footer Action Area *\/ .g-legal-footer { margin-top: 80px; padding: 64px 40px; border: 1px solid var(--border); border-radius: var(--radius); text-align: center; background: var(--card); box-shadow: 0 20px 40px rgba(0,0,0,0.5);} .g-legal-footer h3 { font-family: var(--font-heading); font-size: 28px; color: var(--fg); margin-bottom: 16px; font-weight: 700;} .g-legal-footer p { margin-bottom: 32px; color: var(--muted-fg); font-size: 16px;} @media (prefers-reduced-motion: reduce) { .g-fade-in { animation: none !important; transition: none !important; opacity: 1 !important; transform: none !important;} } <\/style>\n<p><\/head><body>  <\/p>\n<div id=\"g-reading-progress\"><\/div>\n<p> <\/p>\n<div class=\"groove-legal-page\"> <\/p>\n<div class=\"g-cosmic-grid\"><\/div>\n<p>  <\/p>\n<header class=\"g-page-header\"> <\/p>\n<div class=\"g-hero-glow\"><\/div>\n<p>  <\/p>\n<div class=\"g-container\" style=\"display: flex; flex-direction: column; align-items: center;\"> <\/p>\n<div class=\"g-breadcrumbs g-fade-in\"> <a href=\"\/\">Home<\/a> <span>\/<\/span> <span>Refund & Returns<\/span> <\/div>\n<p>  <\/p>\n<h1 class=\"g-fade-in\" style=\"--g-delay:0.1s\">Refund & Returns Policy<\/h1>\n<p> <\/div>\n<p> <\/header>\n<p>  <main class=\"g-container\"> <\/p>\n<div class=\"g-legal-layout\">   <\/p>\n<aside class=\"g-toc-sidebar g-fade-in\" style=\"--g-delay:0.3s\"> <\/p>\n<h4>Contents<\/h4>\n<p> <\/p>\n<ul id=\"toc-list\">  <\/ul>\n<p> <\/aside>\n<p>  <\/p>\n<article class=\"g-legal-content g-fade-in\" style=\"--g-delay:0.4s\" id=\"legal-text\">  <pee><strong>Your Satisfaction is Very Important To Us!<\/strong><\/pee> <pee>The order that have not been delivered shall be allowed with full refund but no refund would be eligible for completed orders as per the customer\u2019s request.<\/pee>  <pee>We allow full\/partial refund for orders that are not similar to the customer\u2019s request. But the customer should provide valid proof to us within 7 days from the date that the order is completed.<\/pee>  <pee>Please send us an email at : <a href=\"mailto:hello.grooveentertainment@gmail.com\">hello.grooveentertainment@gmail.com<\/a>, for us to convey your feedbacks and reviews. We would respond you within 3 business days. If you have any issues you can contact us via email too : <a href=\"mailto:hello.grooveentertainment@gmail.com\">hello.grooveentertainment@gmail.com<\/a>.<\/pee>  <pee>We suppose customer\u2019s feedback as a higher accomplishment of our business to enhance and measure the quality of our products and services.<\/pee>  <pee>We do not allow refund for unethical orders which are contradictory to our terms and conditions. They would be canceled and <a href=\"https:\/\/www.grooveentertainments.com\" target=\"_blank\">www.grooveentertainments.com<\/a> will not be liable to pay any refund.<\/pee> <\/p>\n<h2>How Can You Claim Refund?<\/h2>\n<p> <pee>It is not a complicated issue. You can simply claim your refund by sending us an email at : <a href=\"mailto:hello.grooveentertainment@gmail.com\">hello.grooveentertainment@gmail.com<\/a>. or; call or text us at customer care Whatsapp number <a href=\"tel:+17208055525\">+1 720-805-5525<\/a>.<\/pee> <pee>But the customer has to wait until the promotion process period would be ended before requesting refund. It is maximum 4-5 days from purchase date.<\/pee> <pee>To complete refund, it takes about 2-7 working days from the date of confirmation of refund.<\/pee> <\/p>\n<h2>Method of Refund<\/h2>\n<p> <\/p>\n<ul> <\/p>\n<li><strong>Credit\/Debit card<\/strong> \u2013 your refund will go back to the same card you purchased on.<\/li>\n<p> <\/p>\n<li><strong>PayPal<\/strong> \u2013 It will be debited into the PayPal account you purchased on.<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h2>Questions<\/h2>\n<p> <pee>If you have any questions concerning our refund policy, please contact us at clicking \u201cNeed Help?\u201d button below.<\/pee>   <\/p>\n<div class=\"g-legal-footer\"> <\/p>\n<h3>Still have questions?<\/h3>\n<p> <pee>Our support team is always available to help you out.<\/pee> <a href=\"\/contact\" class=\"g-btn-primary\"> Need Help? <\/a> <\/div>\n<p> <\/article>\n<p> <\/div>\n<p> <\/main> <\/div>\n<p> <script> document.addEventListener('DOMContentLoaded', function() {  \/\/ 1. 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[et_pb_section fb_built=”1″ fullwidth=”on” theme_builder_area=”post_content” _builder_version=”4.27.7″ _module_preset=”default”][et_pb_fullwidth_code _builder_version=”4.27.7″ _module_preset=”default” theme_builder_area=”post_content” hover_enabled=”0″ sticky_enabled=”0″] Groove Music Promotion – Refund & Returns Policy<\/title> <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Outfit:wght@300;400;500;600;700;800;900&family=Space+Grotesk:wght@400;500;600;700&display=swap\" rel=\"stylesheet\"> <\/p>\n<style> \/* ===== BASIC RESET ===== *\/ *, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; } html { scroll-behavior: smooth; overflow-x: hidden; width: 100%; max-width: 100%; } body { margin: 0; min-height: 100vh; display: flex; flex-direction: column; background-color: #000000; overflow-x: hidden; width: 100%; max-width: 100%; position: relative; } \/* ===== SPATIAL DARK TOKENS (MATCHING MAIN THEME) ===== *\/ :root { --bg: #000000; --card: #000000; --border: #1a1a1a; 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transition: none !important; opacity: 1 !important; transform: none !important;} } <\/style>\n<p><\/head><body>  <\/p>\n<div id=\"g-reading-progress\"><\/div>\n<p> <\/p>\n<div class=\"groove-legal-page\"> <\/p>\n<div class=\"g-cosmic-grid\"><\/div>\n<p>  <\/p>\n<header class=\"g-page-header\"> <\/p>\n<div class=\"g-hero-glow\"><\/div>\n<p>  <\/p>\n<div class=\"g-container\" style=\"display: flex; flex-direction: column; align-items: center;\"> <\/p>\n<div class=\"g-breadcrumbs g-fade-in\"> <a href=\"\/\">Home<\/a> <span>\/<\/span> <span>Refund & Returns<\/span> <\/div>\n<p>  <\/p>\n<h1 class=\"g-fade-in\" style=\"--g-delay:0.1s\">Refund & Returns Policy<\/h1>\n<p> <\/div>\n<p> <\/header>\n<p>  <main class=\"g-container\"> <\/p>\n<div class=\"g-legal-layout\">   <\/p>\n<aside class=\"g-toc-sidebar g-fade-in\" style=\"--g-delay:0.3s\"> <\/p>\n<h4>Contents<\/h4>\n<p> <\/p>\n<ul id=\"toc-list\">  <\/ul>\n<p> <\/aside>\n<p>  <\/p>\n<article class=\"g-legal-content g-fade-in\" style=\"--g-delay:0.4s\" id=\"legal-text\">  <pee><strong>Your Satisfaction is Very Important To Us!<\/strong><\/pee> <pee>The order that have not been delivered shall be allowed with full refund but no refund would be eligible for completed orders as per the customer\u2019s request.<\/pee>  <pee>We allow full\/partial refund for orders that are not similar to the customer\u2019s request. But the customer should provide valid proof to us within 7 days from the date that the order is completed.<\/pee>  <pee>Please send us an email at : <a href=\"mailto:hello.grooveentertainment@gmail.com\">hello.grooveentertainment@gmail.com<\/a>, for us to convey your feedbacks and reviews. We would respond you within 3 business days. If you have any issues you can contact us via email too : <a href=\"mailto:hello.grooveentertainment@gmail.com\">hello.grooveentertainment@gmail.com<\/a>.<\/pee>  <pee>We suppose customer\u2019s feedback as a higher accomplishment of our business to enhance and measure the quality of our products and services.<\/pee>  <pee>We do not allow refund for unethical orders which are contradictory to our terms and conditions. They would be canceled and <a href=\"https:\/\/www.grooveentertainments.com\" target=\"_blank\">www.grooveentertainments.com<\/a> will not be liable to pay any refund.<\/pee> <\/p>\n<h2>How Can You Claim Refund?<\/h2>\n<p> <pee>It is not a complicated issue. You can simply claim your refund by sending us an email at : <a href=\"mailto:hello.grooveentertainment@gmail.com\">hello.grooveentertainment@gmail.com<\/a>. or; call or text us at customer care Whatsapp number <a href=\"tel:+17208055525\">+1 720-805-5525<\/a>.<\/pee> <pee>But the customer has to wait until the promotion process period would be ended before requesting refund. It is maximum 4-5 days from purchase date.<\/pee> <pee>To complete refund, it takes about 2-7 working days from the date of confirmation of refund.<\/pee> <\/p>\n<h2>Method of Refund<\/h2>\n<p> <\/p>\n<ul> <\/p>\n<li><strong>Credit\/Debit card<\/strong> \u2013 your refund will go back to the same card you purchased on.<\/li>\n<p> <\/p>\n<li><strong>PayPal<\/strong> \u2013 It will be debited into the PayPal account you purchased on.<\/li>\n<p> <\/ul>\n<p> <\/p>\n<h2>Questions<\/h2>\n<p> <pee>If you have any questions concerning our refund policy, please contact us at clicking \u201cNeed Help?\u201d button below.<\/pee>   <\/p>\n<div class=\"g-legal-footer\"> <\/p>\n<h3>Still have questions?<\/h3>\n<p> <pee>Our support team is always available to help you out.<\/pee> <a href=\"\/contact\" class=\"g-btn-primary\"> Need Help? <\/a> <\/div>\n<p> <\/article>\n<p> <\/div>\n<p> <\/main> <\/div>\n<p> <script> document.addEventListener('DOMContentLoaded', function() {  \/\/ 1. 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